IT Infrastructure Manager

Based in: London city office.


Overview of the Company

River and Mercantile Group Limited (R&M) is an Asset Management business with a broad range of services. Our activities currently focus on Equities and Infrastructure serving a global client base of institutional clients and wholesale and retail financial intermediaries and strategic relationships.

Job Summary

We are a financial services company currently in the process of right sizing the estate after a significant buy out. We are taking the exciting opportunity to re fit and get ready for the next phase of the company’s growth. We are bringing the IT operations team inhouse from a 3rd party MSP. The successful candidate will be an instrumental part of a growing internal IT operations team, maintaining, supporting, optimizing, and building our strategic vision to move to Cloud core infrastructure. The ideal person will have experience in implementing and designing Azure infrastructure solutions, be adaptive; agile and be an excellent communicator. They should be capable of writing clear documentation as well as training other team members where applicable. Management experience is not required, a Senior Engineer looking for their next role will be a great fit.

Specific activities and responsibilities required

Key responsibilities and accountabilities (including but not limited to the following

  • Strong technical knowledge and capability in the implementation and configuration of security and IT systems.
  • In depth knowledge and ability to architect infrastructure solutions based on Microsoft technologies.
  • Foundational building and ownership of current IT Infrastructure and future cloud solutions.
  • Responsible for solution designs, managing and delivering the implementations.
  • Work with the application teams, project managers, 3rd parties etc. to produce solutions for new projects.
  • Liaise with all parts of group technology IT operations and external support partners.
  • Work closely with external partners, to build relationships and oversee existing contractual agreements.
  • Attend and contribute to ongoing meetings and be able to react to moving circumstances.
  • Be aware and understand security principles and implementations in an on premise and cloud infrastructure.
  • Be proactive and open as part of the team.

Business awareness / compliance

  • Comply with relevant FCA rules and regulations, and River and Mercantile policies as they apply to the jobholder, including adherence to FCA Individual Conduct Rules.
  • Builds upon understanding of the various aspects of the RMG business and develops relationships with all employees across various functions.

Competencies, knowledge and experience

Must haves:

  • Microsoft Azure including cloud-based tools such as backup and Site Recovery, Azure Monitor, Azure Active Directory, etc. • Owning and managing a hybrid infrastructure environment based on systems hosted internally and externally, including PaaS and SaaS and Azure working within an ITIL Framework.
  • Customer service to the highest standards
  • Flexible.
  • Resourcefulness, good communicator.
  • Results driven


  • University degree
  • Intermediate to expert Microsoft qualification
  • ITIL qualification

Skills, abilities and personal qualities

  • Azure AD
  • Active Directory
  • Cisco switching, Meraki Wi-Fi, switches firewalls
  • WAN, MPLS, SD-WAN networks
  • VMware ESXi
  • O365 administration and security
  • Security overview of mixed cloud /onsite estates

Diversity and Inclusion

River and Mercantile Group operate as a meritocracy and, therefore, selection for recruitment is on merit, irrespective of race, colour, age, religion, nationality, ethnic or national origin, sex, marital status, sexual orientation or disability. This assumes that the applicants are fit and able to undertake the job.

We are committed to equal opportunities in employment and believe in celebrating what makes us unique. Our desire to have an inclusive workforce goes much further than simply saying we want to be diverse. We actually believe that by encouraging and building diversity in our firm, our differences will enable us to inspire, innovate and develop authentically. Therefore, we are committed to fostering and promoting an inclusive and equal environment truly representative of society, in which our employees’ voices are heard and valued. We are signatories to the Women in Finance Charter and the Diversity Project, enabling us to monitor and assess our progress.


As signatories to UNPRI, UN Global Compact, Women in Finance, CDP and TCFD amongst others, River and Mercantile provides opportunity to work for a purpose-led organisation with ESG integrated vertically and horizontally. We acknowledge climate change and carbon emissions are one of the most pressing issues of our times, presenting both risk and opportunity to investors. We have made the asset manager commitment for net zero carbon portfolios by 2050, which we see all employees as playing a part in meeting.

If you are interested in this role, or would like more information about it, please get in touch with our team now by emailing [email protected].